Crises and emergencies

We define crisis (emergency) situations as situations in which a person is overwhelmed with thoughts and plans about suicide and other forms of aggression towards themselves or others. In such situations, quality and immediate psychological help is needed.

In case of crisis (emergency) situations, you can always contact:

Crisis and Suicide Prevention Hotline (0-24h), KBC Zagreb, Rebro
Contact number: 01 2376 335
Address: Kišpatićeva 12, 10000 Zagreb

Emergency reception of any psychiatric institution in Zagreb or Croatia (if you are not in Zagreb).

This does not mean that at Duge i oblaci we do not work with clients in difficult life situations - we are just highlighting the numbers and addresses that you can contact if you assess that emergency help is needed (i.e., you cannot wait for an appointment). Due to the nature of our work, we cannot guarantee that we will be able to respond to every call immediately, no matter how much we would like to, nor be available all the time, so it is important to us that you know who you can contact if a situation arises in which you need immediate help. For all other forms of psychological help (that are not urgent), you can contact us using our contact form.